4.1 Instructor Certification Cancellation Policy
If you are unable to attend your training, you have three options:
1. You can request a refund. If you cancel your registration 21 + days before your training date, you will incur a $50 USD cancellation fee. A $100 USD cancellation fee will apply for all cancellation requests received within 21 days to 14 days before your training date. 14 days before your certification you will receive your pre-training materials. Once you receive these materials a refund is no longer an option.
2. You can transfer your registration to another training. You will be responsible for any price increases. (I.E., if you signed up at an early bird rate and the new training is at a rush rate, you will be charged the difference).
3. You can place your training fees on hold and use them toward a future training within one year of your original registration date.